CRM for Delivery Businesses
Bodha is a delivery management CRM that holds every customer detail your team needs at the door, and turns recurring visits into routes, inside your route planner.
- Recurring service plans
- Automatic notifications
- Rich customer profiles
Avg. cost reduction
0
%
Faster route planning
0
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On-time delivery rate
0
%
Trusted by 1,000+ businesses
Trusted by 1000+ innovative delivery teams
A delivery CRM, not a sales CRM bolted onto logistics
Bodha CRM for delivery businesses that keeps the gate codes, access notes, and recurring schedules your team needs, not the sales pipeline you don’t.
- Sales CRM forced onto delivery
- Pipelines and deal stages you never use
- Customer details stranded away from dispatch
- No gate codes or access notes at the door
- Recurring customers tracked on sticky notes
- Another tool your team has to switch into
- Bodha's delivery management CRM
- Profiles built around the door, not the deal
- Lives inside your route planner and dispatch
- Gate codes, access notes, and alerts reach the driver
- Recurring plans that turn into routes automatically
- One place for customers, routes, and delivery history
20 -30 %
average fuel savings
$400 +
Saved monthly
20 +
More stops per day
1 Hour
Less driving time
No credit card required. Start optimizing routes in seconds.
Contacts, access, history, in one place.
Every customer profile keeps contacts, saved addresses with gate codes and access notes, delivery requirements, and a live strip of total, completed, and missed stops.
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Multiple addresses per customer, each with its own time window and service duration
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Gate codes, access notes, parking notes, and preferred windows on every address
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Pinned notes and severity-graded alerts that follow the customer onto every route
Put repeat customers on autopilot
Set a delivery cadence once and Bodha tells you exactly who is due each day, with their preferred window and address.
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Daily, weekly, biweekly, monthly, or fully custom cadences
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Skip dates, holiday presets, and pause-until for vacations
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Every plan feeds the Schedule calendar, so due customers turn into routes
See everyone who is due, before anyone forgets
Bodha computes every service plan into a month calendar with a load heat map, so you see your heavy days and who is due, then turn them into a route in two clicks.
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A live tracking page customers open from any text or email
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A heat map of customers due each day, with month totals for due, routed, and unassigned
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A day panel splits customers into assigned and unassigned, each with address, window, and duration
Customers stay informed, hands-free
Bodha sends branded email and SMS updates at the key moments, using your templates and respecting each customer’s channel preference and opt-ins.
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Four triggers: ready for dispatch, out for delivery, successful delivery, failed delivery
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Email via your templates, SMS via your own Twilio number
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Template variables: customer name, ETA, address, route, and a live tracking link
“Where is my order” answers itself
Every notification includes a secure tracking link to a branded page with the status timeline, a live ETA with stops away, and the driver’s first name.
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Your company name and logo on the page, not ours
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Live status: scheduled, dispatched, en route, arrived, delivered
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Proof-of-delivery photos and signatures, or the missed-delivery reason
Loved by delivery teams
Join thousands of businesses growing with Bodha.
The automated texts are what made the biggest difference for us. Customers get a message in the morning telling them roughly when the truck is coming, and the second the driver marks the pickup done they get a confirmation with a photo and timestamp. Before this we had no way to prove a pickup happened if a customer disputed it. Now it's all right there. Our support calls dropped massively and the drivers don't have to explain themselves to dispatch anymore either.
Marcus V
Our lads were carrying two devices to every single drop, 1st phone for the route and a separate scanner for the parcels. I asked Bodha if they could build the scanning straight into the app. Thought they'd say it's on a waiting list. Instead they had it done in a few weeks for us. Drivers just use the phone camera now, scan the parcel, done. We got rid of the old scanner hardware altogether which saved us a fair bit on its own.
Brett C
10M+
App Downloads
4.8
App Store Rating
150K+
Active Drivers Daily
#1
Route Planner App
Solutions for every industry.
Bodha is tailored to the unique challenges of your business, whether you deliver food, flowers, or furniture.
Frequently Asked Questions
Everything you need to know about Bodha.
A CRM for delivery businesses is a customer database built around delivery operations rather than sales. Instead of pipelines and deals, it keeps the details your team needs at the door: contacts, addresses with gate codes and access notes, delivery requirements, recurring plans, and a history of every visit. Bodha builds this into your route planner, so customer context and dispatch live in one place.
A sales CRM like a pipeline tool tracks deals, opportunities, and leads. A delivery management CRM tracks operational details: addresses, gate codes, access notes, delivery requirements, recurring service plans, and delivery history. Bodha is built for delivery, not sales, so it matches how route-based teams actually work day to day.
Yes. Set a cadence of daily, weekly, biweekly, monthly, or custom, with skip dates, holiday presets, and pause-until for vacations. Bodha then shows exactly who is due each day and turns them into routes from the Schedule calendar.
The Schedule calendar computes every service plan into a month view with a heat map of who is due. Pick a day, select the unassigned customers, and add them to a same-day route or a new draft route in a couple of clicks, without ever double-booking.
Import a CSV, Excel, TSV, or ODS file and Bodha maps your columns automatically, geocodes the addresses, and matches rows to existing customers by phone or email, so an import updates records instead of creating duplicates.
Yes. Find Duplicates scans your base for shared phone numbers and emails, and merging keeps every stop, address, note, and notification, so no history is lost.
Yes. It is built into the route planner, so any customer adds to a route in one click, alerts and access notes ride to the driver app, and every completed stop links back to the customer's profile and history automatically.
Yes. The customer analytics reports, the notification audit log, and your customer data all export to CSV for your own analysis.
Still have questions?
Our team is here to help you find the right solution for your delivery needs.
Know your customers as well as you know your routes
Rich profiles, recurring service plans, automatic notifications, and a delivery CRM that lives inside your dispatch. Built for delivery, not sales, and included on every plan.No credit card required · Cancel anytime