Customers know. You don’t get the call.
Automatic SMS updates cut support calls by up to 70%.
Bodha’s automated delivery notifications send an SMS update to customers as their delivery gets close, with a live tracking link and accurate ETA, automatically, every time, without anyone on your team needing to think about it.
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Bodha works with nearly every delivery workflow, making it a flexible route planner app for delivery drivers across multiple industries.Whether you’re an independent courier or part of a delivery fleet, the route planning for delivery drivers adapts to your workflow.
The SMS your customers receive includes a live tracking link. That link shows them exactly where their driver is on a map, with an ETA that updates as the route progresses. Customers stop guessing and start knowing. That’s what cuts the support calls.
Notifications tell customers their delivery is on the way. Proof of delivery confirms it arrived. The driver takes a photo or collects a signature at each stop, and that confirmation gets synced to your dashboard and can be shared with the customer instantly if they ask.
A delivery notification is only as good as the ETA inside it. If routes are planned properly, ETAs are accurate, customers are home on time, and first-attempt delivery rates go up. Bodha’s route planning and notifications work together so you only have to promise what you can actually deliver.
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The route adjusts on its own when things change. If a big order comes in late or the kitchen is running behind, Bodha reshuffles everything automatically. I don't have to ring the driver or manually move deliveries around. Customer notifications go out without anyone doing anything extra. Planning time has dropped a lot and each driver is getting through twice the drops they used to.
The automated texts are what made the biggest difference for us. Customers get a message in the morning telling them roughly when the truck is coming, and the second the driver marks the pickup done they get a confirmation with a photo and timestamp. Before this we had no way to prove a pickup happened if a customer disputed it. Now it's all right there. Our support calls dropped massively and the drivers don't have to explain themselves to dispatch anymore either.
Our lads were carrying two devices to every single drop, 1st phone for the route and a separate scanner for the parcels. I asked Bodha if they could build the scanning straight into the app. Thought they'd say it's on a waiting list. Instead they had it done in a few weeks for us. Drivers just use the phone camera now, scan the parcel, done. We got rid of the old scanner hardware altogether which saved us a fair bit on its own.
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Everything you need to know about Bodha.
Automated delivery notifications are SMS or email messages sent to customers automatically as their delivery gets close, without anyone on your team needing to do anything. The system tracks where the driver is and sends the message at the right moment, usually including an estimated arrival time and a link to follow the delivery live.
The message tells customers their delivery is on its way, gives them an estimated arrival time, and includes a link they can tap to follow the driver on a live map. You can brand it with your company name so it looks like it's coming from you, not from a third-party platform.
No. Customers receive an SMS on their phone, and the tracking link inside it opens in any web browser. There's nothing to download, no account to create, and no login required. They just tap the link and see where their delivery is. It works on any smartphone or computer.
Yes. Delivery notifications sent through Bodha can be branded with your company name so customers see it as coming from your business. The tracking page they land on when they tap the link can also carry your branding. For customers, the whole experience looks like it belongs to you.
A lot of failed deliveries happen because the customer simply wasn't home. They didn't know a driver was coming and missed the knock. When customers get an SMS with an ETA and a live tracking link, they know exactly when to expect delivery and they're ready for it. Teams using Bodha report a meaningful drop in redelivery rates after turning on notifications.
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